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Could you answer this question about replacing my radio/nav with a CarPlay system?
I just purchased a 2012 KIA Sportage a couple of weeks ago and went today to replace my radio/nav with a JVC CarPlay system at Best Buy. The guy who was getting ready to replace it stated he needed to know if it was equipped with a Bristol audio system, as he was unable to locate a name on any of my speakers. When I called KIA to find out and gave them my VIN so they could tell me, the rep stated that since I have a lifetime warranty on my engine, I could only get a KIA-certified CarPlay system installed; otherwise, it could void my lifetime warranty. Has anyone else had this issue?
Replies
This is a common concern and the short answer is that the Kia representative's statement is misleading.I just purchased a 2012 KIA Sportage a couple of weeks ago and went today to replace my radio/nav with a JVC CarPlay system at Best Buy. The guy who was getting ready to replace it stated he needed to know if it was equipped with a Bristol audio system, as he was unable to locate a name on any of my speakers. When I called KIA to find out and gave them my VIN so they could tell me, the rep stated that since I have a lifetime warranty on my engine, I could only get a KIA-certified CarPlay system installed; otherwise, it could void my lifetime warranty. Has anyone else had this issue?
There is no "lifetime warranty on your engine" that would be voided by an aftermarket radio installation. What you likely have is an extended warranty on certain engine components, specifically related to the "Knock Sensor Detection System" product improvement campaign that affects a number of Kia models, including your 2012 Sportage. This warranty extension is a part of a legal settlement and is tied to the completion of a software update. It's meant to cover specific parts of the engine, like the short block, in case of a connecting rod bearing failure.
However, a car radio is not connected in any way to the operation of the engine's internal components. Installing a new audio system should not affect this extended engine warranty. The federal Magnuson-Moss Warranty Act prevents manufacturers from automatically voiding a warranty simply because you used an aftermarket part. The manufacturer would have to prove that the aftermarket part directly caused the failure of the warranted component.
For example, if the person at Best Buy botched the installation and caused an electrical short that damaged the car's computer, then Kia could deny a warranty claim for the computer. But they would not be able to deny a warranty claim for an engine failure caused by a bad connecting rod bearing, because there is no logical connection between the radio and that specific problem.
The Best Buy installer asked about the audio system because different factory sound systems (like the base system, or the premium Bristol audio system) have different wiring harnesses and speaker impedances. Knowing which one you have allows them to use the correct installation harness and components to ensure the new radio works with the existing speakers. The factory system's name is simply a technical detail for installation, not a warranty issue.
To answer your specific questions:
Bristol audio system: Yes, the Bristol audio system was a premium option on the 2012 Kia Sportage. It typically came with a subwoofer and an external amplifier. This is why the installer needed to know, as the wiring for that system is different from the standard one. A quick way to check would be to see if you have a subwoofer in the cargo area.
Warranty concern: Many people have had this issue where a dealership or manufacturer representative makes a broad claim about voiding a warranty due to an aftermarket part. This is a scare tactic. The reality is that federal law protects you from this. As long as the installation is done correctly and doesn't directly cause a failure of a warranted part, your warranty is safe.
You should feel confident moving forward with your radio installation, as long as it's done by a reputable installer like Best Buy.
Thank you, Victor. I appreciate your reply. I was wondering if it was a scare tactic from the Kia rep. I will move forward and replace my radio/nav with CarPlay.
Let me know how it goes. I'm curious about the outcome...Thank you, Victor. I appreciate your reply. I was wondering if it was a scare tactic from the Kia rep. I will move forward and replace my radio/nav with CarPlay.