Doppler feature rarely connects anymore

[Dynasty]

My Doppler rarely connects and show any data anymore. It worked fine when we first got the car, now whe you tap of the Doppler it says no information available. Anyone else encounter this problem before? If so were you able to get it working again?

 

[steveo]

Has your freebie Kia Connect subscription run out? But you can get this functionality "free" through a Car Play app...