Kia access app phone connection

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Mitzi

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Hello- I have a 2023 Sportage Hybrid. Does anyone else have a problem with Bluetooth connectivity? The first 6 months I had the car, I did not have a problem using the steering wheel feature to make a phone call and have it work via the car. For the past 6 months, it’s been intermittent whether the call connects via Bluetooth. Dealer told me that I need to connect Apple Car Play.
It worked for the first 6 months with ACP. I don’t get it.
 
I have my car 1 year today and my free trial for the app expired..No email notification, it just ended and automatically downgraded. I want to sign up again but I am asking if anyone knows where to find a promo code?
 
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