2025 Kia Sportage Hybrid Poor Mileage / Poor Customer Service

I was really disappointed in my 2025 KIA Prestige Hybrid SX AWD gas mileage. I have software on my phone to monitor my driving for my insurance and I drive slow and carefully. The most and best mileage I have ever gotten is 33.6 and I only have 5600 miles on my vehicle The window sticker advertises 38 MPG and reddit and other online posts states 40-41 MPG. This is why purchased this vehicle. I feel I was mislead on gas mileage. I traded in a 2020 Toyota RAV4 hybrid limited that always got 41 MPG city and better on the highway. The Toyota does better than there sticker price! I would be leary if you are buying the KIA Sportage hybrid for the gas mileage.
 
I bought my Kia Sportage Hybrid in May, I drive a TON, I have over 15,000 miles on it, I was thinking something was wrong with my car and it is really awful on miles per "gallon". I was expecting to pay less in gas weekly, because I driver so much. This car does not get 38 miles to the gallon at all, I thought I had a lemon car till I read more reviews. I wish I would have waited to get it, I heard my friend stating she was getting more than 40 on the 2025 Sorento. My Sprotage is at 28 and I tested it with my own calculation, I filled up and and checked for a month, even when it says 32 mpg on your reading it is actually 28 mpg. Super deceiving and feel duped... I wish I could return for false advertisement as I paid 41,000 out the door for it, it does have all the bells and whistles with panoramic sun roof etc. but not worth it when my reason for purchase was MPG...
 
I bought my Kia Sportage Hybrid in May, I drive a TON, I have over 15,000 miles on it, I was thinking something was wrong with my car and it is really awful on miles per "gallon". I was expecting to pay less in gas weekly, because I driver so much. This car does not get 38 miles to the gallon at all, I thought I had a lemon car till I read more reviews. I wish I would have waited to get it, I heard my friend stating she was getting more than 40 on the 2025 Sorento. My Sprotage is at 28 and I tested it with my own calculation, I filled up and and checked for a month, even when it says 32 mpg on my dash, it is actually 28 mpg. Super deceiving and feel duped... I wish I could return for false advertisement as I paid 41,000 out the door for it, it does have all the bells and whistles with panoramic sun roof etc. but not worth it when my reason for purchase was MPG... Super disappointing
 
Chanty said:
I bought my Kia Sportage Hybrid in May, I drive a TON, I have over 15,000 miles on it, I was thinking something was wrong with my car and it is really awful on miles per "gallon". I was expecting to pay less in gas weekly, because I driver so much. This car does not get 38 miles to the gallon at all, I thought I had a lemon car till I read more reviews. I wish I would have waited to get it, I heard my friend stating she was getting more than 40 on the 2025 Sorento. My Sprotage is at 28 and I tested it with my own calculation, I filled up and and checked for a month, even when it says 32 mpg on my dash, it is actually 28 mpg. Super deceiving and feel duped... I wish I could return for false advertisement as I paid 41,000 out the door for it, it does have all the bells and whistles with panoramic sun roof etc. but not worth it when my reason for purchase was MPG... Super disappointing
Click to expand...
So sounds like you are driving 3K mi/mo and probably mostly on the highway? And at speeds in the 70's or higher? And with not much traffic to slow you down? If so, then that MPG sounds close enough to be expected. But I've only seen MPG that low when I drive 80 on the highway in the dead of winter, w/a bunch of people and luggage in the car. If you watch your battery meter on the highway driving in any mode but Sport - does it charge all the way up to 75% before flipping into EV mode and draining it down to almost 25% before the ICE kicks back in? If not, there may be an issue w/your hybrid battery. Maybe it never got fully broken in during the first 3-4K miles? You can try driving in Sport mode a few times and making sure the battery charges up to 100% before flipping back to Eco or Smart mode and draining the battery back to 25%. Maybe this will help "break-in" your hybrid battery, if that is the issue.

But a hybrid is most efficient in city/stop & go driving. That's what they were originally designed for. They can get worse mileage on the highway than a regular ICE, as the electric motor isn't used enough to really help much and a hybrid is heavier w/batteries and an electric motor to haul around by the ICE, and at faster, pushing-more-air, less efficient speeds. So a non-hybrid can be better for driving lots of highway miles efficiently where there isn't normally much stop & go traffic. I know, too late for that...But your low mileage results do seem a bit unusual w/o having more info to go by on your driving conditions.
 
I posted this before, but when going on any non-local trips that include some highway, use SMART mode. It works better than ECO. I have been averaging 3-4 more mpg on trips since I started doing that. 2024 now has 13k miles on it and overall average has been going up, and is now almost 38, where it used to be around 34 before I started changing modes. This includes all types of driving.
 
My son is happy with the 34 his shows that he's getting. For some reason he doesn't want to put pencil to paper like I've always done. Doesn't matter to me, it's HIS ride, not mine.
 
Back
Top