I lost voice activation for the Nav system after the first year because I will not give in to blackmail of paying for Kia Connect to keep it going. The Nav systems sucks big time anyway. I put the Garmin from my pickup on the dash of the Kia and the voice activation on that still works after 5 or 6 years without paying a premium to keep it going. I wonder what other features I will lose after 5 years when I no longer get the "lite' version of Kia Connect without paying the ransom.